Rudest front office crew. Don't call in or they won't treat you like a patient. If you have an issue. They won't help you get it resolved. Too bad I have to see my doctor for my mental health because those ladies are mean and hard to deal with.
Was prescribed medications that I was not properly diagnosed to receive, became dependent on them and addicted to them; also was taken off of an antidepressant cold turkey causing me to go into delirious, seizure-like symptoms that lasted for days, only to find out after that that that medication was one that should NEVER be taken off that abruptly. Very negligent psychiatrist. Also, extremely uncomfortable and creepy vibes from male therapist I saw as a young teenage girl. Do NOT recommend this facility, very shady.
If you need psychiatric care, I don't recommend IHG. Your needs will not be met even when they are dire. I ended up leaving this year (2017) because I only got 15 minute appointments from the business office, and when I requested more time, it was denied, even when I had to make an emergency appointment. This surprised me because as a previous patient in 2013-2014, I always got an hour with my doctor. There has clearly been some management shuffling around since then, and to my detriment. Bottom line: business office needs a serious overhaul, and not the care providers. There is only so much I can accomplish with psychiatric services in 15 minutes. I loved my doctor very much, and thought he was great in the year that I was a patient. I really would have liked to keep seeing him. But scheduling made it impossible for me.
I have been going to IHG since the late 1980's. I have never encountered the problems that I see on the reviews. Having worked in the mental health field for quite awhile, I do realize just how short staffed the entire mental health field has become. You can't blame IHG for this because they do their best to meet the needs of those seeking mental health support. Dr. Chris Bojrab is one of the best psychiatrists we have in Central Indiana and beyond. IHG offers so many services that many outpatient facilities do not offer. You can find a full continuum of services at their facility. If you don't understand how the office works, why meds can't be refilled, or why it takes longer to get into a doctor or therapist, don't hesitate to ask. I have always found their front office staff to be very helpful and answer any questions I may have. Be patient, there are fewer and fewer mental health care facilities available today.
It turns out that more than a few people who live with mental illness will also do things like miss an appointment or a payment. If that's you, don't go here. You'll run out of meds and will have to white knuckle until you can schedule an appointment. They will withhold meds over owing $20.
Indiana Health Group is a US Doctor based in Carmel, Indiana. Indiana Health Group is located at 703 Pro-Med Ln, Carmel, IN 46032, USA.
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