Had my very first facial yesterday with Katie and it was wonderful! My skin feels and looks great. Everyone was very helpful and friendly and it was a great atmosphere. I signed up for a membership and have a massage for Sunday. Can't wait to get my monthly pampering! Great prices, staff & atmosphere. Highly recommend!
I researched many Massage facilities prior to selecting this one. They have exceeded my expectations. The staff up front were more than willing to explain their membership program to me and I believe the value for the service is great. I have had Morgan as my massage therapist. She is very professional and asks great questions as to my aches and pains. I would recommend her to anyone wanting a massage.
They took care of me and I even signed up for a membership and purchased product. It was the perfect customer service.
This place has a very classy look and feel when you enter. They have a very friendly and professional front office staff that will greet you. I have been a member for over a year, and feel like the 50 minute massage is priced very well. I have upgraded several times to 80 or 120 minute massages, and they too are priced very well! I love my therapist, Renee. She knows how to give just the right pressure needed, she's very experienced and good! They offer many upgrades such as hot stone or peppermint scalp. I highly recommend Hand and Stone!
I made the appointment. Needless to say I was terribly disappointed. After speaking with the proper people it turned out to be a miscommunication and the staff was very kind and did the right thing.
This my first service it was wonderful however, it wasn't what I thought I was going in for even with a detailed conversation on the phone when
I do have to say I think more time needs to be put into explaining the pricing of services versus membership. What it covers and doesn't. It has taken me three months to fully understand how it works. Its a lot of info at the beginning to fully grasp. The front desk is busy and it all come at you rather fast. Maybe the program needs to be explained away from the desk.
Forgot to post this but, since then ever time I have been in for treatment it was a great experience. Treatment was wonderful, everyone one polite and helpful.
My lower back, hip, and right leg were really hurting due to a chronic sciatic nerve irritation. I explained what my concerns were and my therapist knew exactly what to do to ease the pain! I had scheduled a 90 minute massage and he suggested adding hot stones, which were extremely helpful in relaxing the tense muscles, so healing could begin. I do get regular massage and have for years with many other therapists, and i find Hand and Stone therapists are consistently excellent. Everyone is friendly, helpful and the environment is spotless and pleasant. I continue to be very happy with my membership for value offered, professionalism and flexibility to accommodate my schedule.
Hand And Stone Massage And Facial Spa Clay Terrace is a US Hair Care Studio based in Carmel, Indiana. Hand And Stone Massage And Facial Spa Clay Terrace is located at 14405 Clay Terrace Blvd, Carmel, IN 46032, USA.
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