Bought mine and my wife’s Trek bikes here. This company has a huge influence on the Monon here and has done so much to make Carmel a better city. The owner went out of his way to help us and I’m sure would continue to after the purchase of the bikes. I haven’t had any problems with my bikes yet to see but I have no doubt he would. Wouldn’t go anywhere else.
The Bike Line has always been great to work with. I feel like their staff is friendlier than I find at a lot of bike stores. A lot of times going into a bike store like that can be a little intimidating, but they are very easy to talk to even if you are new to the sport or looking to buy kids bikes or recreational cruisers. They also have great racing bikes and a great selection of performance wheels. I have my bike tuned up there whenever it needs it and they are always really good about finding any potential problems, and suggesting solutions that are appropriate and not too expensive. I feel like they are very fair with their pricing.
I've used The Bike Line for almost 20 years now with my old bike -- they showed the same respect to my old (35+ yr old) bike as they would a new bike. When my family all needed new bikes, they totally took care of us. When I've taken that new bike back for service, no pressure was given on things that needed replaced --and those that were worn out were explained /shown to me. If you need bike service or a new bike, they will take care of you.
Friendly and well informed staff. On site repair and fitting facilities. Great selection of Trek bikes.
Took my Trek Domane in for a tune-up and inspection following an accident where I ate the pavement and the bike went flying. (Be careful in the roundabouts!) Tires and chain were due for replacement but inspection revealed cracks where spokes meet rim. Glad that was found prior to the Hilly Hundred and 40+ MPH downhill speeds. Keegan serviced my bike and one of the other shop personnel said my bike would feel like a new bike. He was right! What an amazing difference. Smooth, accurate shifting. Very quiet operation. Highly recommended. Will get a tuneup every year from here on out. Thanks Bike Line!!
The Bike Line is a US Bicycle Store based in Carmel, Indiana. The Bike Line is located at 724 S Rangeline Rd, Carmel, IN 46032, USA.
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