We went there for a couple of items. The check out lines were crowded so when the jewelry dept. started checking out customers me and my family moved to that line. The rude cashier seen us waiting patiently only for us to put our items on the counter and she told us she wouldn't check us out. She stated she didn't call us over so she can't help. As we walked away she called for the next person in line. Needless to say we didn't purchase the items, won't be returning or recommending. I dont know if it's because we are African American or not but it sure seemed that way.
Never have a had a bad exprience in a kohls store.
Its a nice place, to get best clothing and home stuff's deals
If you're expecting to return something don't expect it to be "easy" and "hastle free" like their service desk advertises. If you don't have a receipt you have to do an even exchange not one cent lower or one cent higher. Also the even exchange price has to be the original price not the same price even though they only offer the lowest amount the product can be purchased for, which I understand that. Tried to exchange a wedding item and everything is priced even and the exchanged item was 24.99 yet everything I found was either 24.00 or 25.00. So instead of making it easy and haste free we had to take a cash exchange for 9.99 on a large crockpot. It wasn't a big loss but it was everything but hastle free. You can tell it's some stupid policy that employees have to enforce and can't do anything about. I couldn't even take a loss on the exchange because the other option is to take a huge loss on a return so you have to spend more of your own money. Kohls has lost a customer here
I haven't been impressed with the Collections or Name Brand styles, but took a quick peek recently and was pleased & surprised. There were a few nice items that fit & and I bought so I won't give up on Kohl's just yet.
Kohl S Westfield is a US Department Store based in Carmel, Indiana. Kohl S Westfield is located at 2005 E Greyhound Pass, Carmel, IN 46033, USA.
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