Top care! Excellent for adults and children. The entire staff, including the front desk, is amazing.
Amazing place. I went there for the first time today and had a nice experience overall. The wait time was about 5 minutes after I filled out the form, even though there were a lot of people before me. The staff is absolutely great, friendly and polite. Dr Shideler is probably the best dermatologist I've been to, honestly. He took his time examining me and asking me questions. Would recommend this place to anyone.
The building is very clean and Doctor Shideler and Terra were amazing and very nice, however, front desk was terrible. I expected to be greeted right when I walked in, in a friendly manner but they made me stand in front of them for about a min before saying a word to me. Checking out was the worst of my experience. A blonde lady around 50 was an absolutely nightmare (I wish I knew her name).Very rude and unprofessional. She never made eye contact with me and she grabbed my card and checkout paper out of my hand very fast and threw my card on the counter when she was done. It is sad when the doctor and nurses are amazing but, front desk is terrible. That is who you see first and last when visiting so, they should be the friendliest, apparently they did not get the memo.
I had a terrible experience here. I had a total of 4 visits for a growth condition. One visit I waited over an hour (past my appointment time) to be seen. This was a Monday during my lunch hour and I was running late to get to a work meeting. I had to rush through my appointment and had no time to ask any questions or to seek medical advice - of course I was billed for the full amount for the visit (I know, I should have rescheduled, but I had already committed over an hour of my time at this point). For another appointment I waited for 30 minutes to be seen. I decided to stop going after the 4th visit, due to my condition not improving and my Dr. telling me the growth would likely eventually go away on its own, and it was not cancerous (which was my initial concern). I then received a bill for over $400 AFTER insurance (roughly $1200 before insurance). Keep in mind, each one of my appointments averaged 5-10 mins, and I wasted around an hour and a half just waiting, and I still have the condition. I called to complain and was told they have a contract with insurance companies and could not offer reduction in my bill. They have lost my business for good, as well as my wife's, who has been a loyal customer for 12 years. Apparently, back before Shideler was bought by Forefront, they were a reasonable business. Now, they seem to be lacking greatly in customer service and care. What a shame...
Nate vowels is the best! So knowledgeable, and has all the best suggestions:) very kind staff and easy scheduling process!
Shideler Dermatology And Skin Care Center is a US Hair Care Studio based in Carmel, Indiana. Shideler Dermatology And Skin Care Center is located at 755 W Carmel Dr, Carmel, IN 46032, USA.
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