I have been using RPM for 3 years now and find them friendly, efficient and professional. They have helped me lease a townhome in Carmel and taken great care of my tenants including addressing any repair or maintenance issues, letting me focus on running my own business. I would highly recommend them to anyone needing leasing or property management services.
Very professional establishment. Easy to take care of business with. Not so easy to get in touch with but return calls and emails promptly.
Basically a comedy of errors from the time the contract was signed... Telling me that my unit needed to be cleaned two weeks after I had asked them to arrange to have it cleaned (and reminding them again a week later). Correctly stating that the tenant was responsible for utilities in their lease agreement, but afterward telling me that I still needed to pay them. Authorizing non-emergency work to be done on my unit in excess of the contracted limit without permission, then refusing to refund the charge, because, well....the work had already been done. Attempting to bill for snow removal (for a condo....yes, the HOA handles it) - $90(?!?!) for one-time removal in a one-car driveway. Failure to change the HVAC filter per our contract as part of the semi-annual inspection process. Asking me to provide pictures of the damaged garage door after there was an incident with the tenant's SUV and my contractor stated it was clearly stuck by a vehicle (I had asked THEM to provide pictures to me two weeks earlier when the incident occurred and they failed to do so).
Highly recommended.
I've been extremely happy with the service I have received from rpm. I have 2 properties that they manage and for me because I live in California it gives me great comfort to know someone is looking out for me there. I have had terrible experiences in the past with another company and Travis Bonwell and his staff have delivered excellent service on my behalf. Rental properties are not easy dealing with so many people, so you must realize there is always some unexpected costs associated with them. They always let me know ahead of time so I'm not blindsided when I get my rent. Things break and wear out just life , but they always get fixed in a timely manner and my units usually don't sit vacant for long once vacated. I would highly recommend Travis and his team for someone looking to have a property managed.
Absolutely as good as it gets. Fast and high quality tenant placement. They were reliable, quick and convenient to work with.
All said, I paid in excess of $2,500 over the life of the agreement for them to make my life difficult, and to tie my hands when the tenant damaged my property. I terminated the agreement early and paid the three month term fee. I wouldn't recommend their "management" to anyone.
Renu Property Mgt Indiana is a US Real Estate Agency based in Carmel, Indiana. Renu Property Mgt Indiana is located at 501 Congressional Blvd #220, Carmel, IN 46032, USA.
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