The whole process of designing a ring from start to finish was a lot of fun. Shaun is very knowledgeable and helped us through the process. He was vey patient and helpful when we had questions. Great personal attention.
Shaun is fantastic. I've seen him twice. He offered me a generous sum of money for some of my old jewelry the first time I saw him. The second time, I needed a minor repair done, and when I asked him how much I owed him, he said not a cent! His knowledge and expertise as a gemologist is really impressive, and I really appreciated his genuine, soft-spoken effort to educate me about basic gem and precious metal principles when I had questions. Additionally, if you buy anything from him, he will stick within your budget and will never pressure you to pay more than what you want to pay. I think IndyFacets has taken jeweler services to the next level! Highest recommendation.
Shaun was awesome throughout my whole experience. I sold him old jewelry and then used the credit towards a new ring setting for my garnet. He's kind, responsive, professional and accommodating! I will definitely be back and would suggest to anyone who respects quality, service and style.
Shaun has been providing exceptional service to me for close to 15 years! His business is the epitome of an outstanding customer service organization. His choice to offer a 'concierge jewelry experience' makes perfect sense. I refer everyone I know to him, and continue to seek his expertise for jewelry repair, new pieces, and estate pieces.
Searched all around Indy for the best return on selling an engagement ring. I kept getting the run-around and low-ball offers. When I met with Shaun, he was very straight forward and up-front. He told me exactly how they run their business and what the offer was. Their offer was more than $500 of the next closest competitor. I jumped at the offer and was in and out within 10 minutes. If I ever need to purchase/sell again, this will be my first and last stop. Thank you to Shaun & Indy Facets
Indy Facets Private Jeweler is a US Jewelry Store based in Carmel, Indiana. Indy Facets Private Jeweler is located at 755 W Carmel Dr #116, Carmel, IN 46032, USA.
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