Jenny is incredible! I get her sports massage before the endurance races I participate in and it makes a world of a difference.
This review is in regards to Beth, the lady who does the eyelash extensions at this salon. There is a lady that does hair that was very sweet to me & seemed concerned that I had sat there for so long. She actually knocked on the door of the eyelash room to let her know that her next appointment was here (I had been there 30 minutes, I was 10-15 min early out of respect of appointment times). I should begin by disclosing that I had a Groupon for 1 Full Set (90 minutes) w/ a follow up 2 week refill (60 minutes) to be used for my bachelorette party and then my wedding, I made my appointment over months in advance. I was excited. My appointment morning arrives & I awake to find a text message that Beth has to cancel for a family emergency. I get it, I'm not mad about that. I'm upset that she wouldn't convert my next appointment to the 90 minute appointment that the groupon covered. She ignored 2 texts (the same way she cancelled so I know she communicates that way), a SMS message through her booking ap, & a phone call. She didn't care, clearly. I was sympathetic to her situation, but she was not to mine. So basically I got a 60 minute Fill on bare lashes...they fell out in 4 days! I've had eyelash extensions before & they've lasted 2+ weeks, I know how to care for them & get them to last. And these fell out in clumps! She attached/built eyelash extensions to each other rather than each individual real lashes. So when they fell out, they literally left huge, unnatural gaps in the hair line. What a huge disappointment this experience was. I actually drove from the southside thinking I would get higher quality in carmel...boy, I could not have been more mistaken. I felt like I was duped & robbed. I would have been better off putting on strip lashes from the dollar store. Oh, plus I'm assuming she smokes b/c her hands smelled of it (her hands were in my face for an hour) & she answers her phone during the appointment - unprofessional x 2.
Jenny Hartmann is very, very good. She is magic, or at least seems that way when she targets the source of what ails you. Highly recommend for relaxation or rehabilitation. If you are in pain, she is definitely the 'go to' person. If she can't fix it, you probably need surgery! Even though I did need surgery, she made the pain tolerable. I went to her for the first time about 9 years ago and if I am ever in Indiana visiting family, I make a point of seeing her.....particularly if I am in pain.
Came here for eyelash extensions. Beth was very nice and efficient in her services. The lashes looked wonderful. I had an issue with one of my eyes losing some of the lashes due to my own mistake. I was getting ready to go on vacation and Beth was more than happy to squeeze me in and fix the issue. Very happy with my service and will return here for lash maintenance in the future
Jennifer is fantastic!!
The Ginkgo Tree is a US Spa based in Carmel, Indiana. The Ginkgo Tree is located at 105 1st Ave NE, Carmel, IN 46032, USA.
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