You get what you pay for at these places. Nice people yet not the same quality as other similar stores.
I write this review as a person who has shopped at Men's Wearhouse quite bit over the years. I typically like it because, while the suits and other items are mid-level quality, the service is generally quite good. This Men's Wearhouse is an exception.
Jeremy provides my husband excellent sales service; this is the only store my husband enjoys shopping. Jeremy is very professional and exemplifies excellent customer service skills.
I have been incredibly disappointed with the service I have received. The manager, the sales people and the tailor's (with the exception of the Asian tailor) are inattentive, unfriendly and continually make me feel like I am an inconvenience to them.
Bottom line, this store is poorly run and it starts with the manager. Very disappointed.
Excellent service. Went in for a couple of suits. The store manager, Spencer helped me. He was respectful, and smart about what he picked out for me. Knew how things fit, so it was easy to get fitted for my suits. He also recommended some awesome shoes I ended up getting. Very pleasurable shopping experience. I am sure to be back.
My fiance and I are getting married at the end of this year and have had all our groomsmen buy suits from Men's Wearhouse. Today was probably my 5th or 6th time visiting this store. The 1st time, I walked in and the manager gave me seemingly as little help or info as possible. I left a little unsure but chalked it up to him having a bad day. Unfortunately, every visit since has gotten progressively worse culminating in today. I went it with my suit which the tailor had altered once already and was hoping to get it loosened in the belly area and tightened a touch in the waist. Once again I was met with impatience, rudeness and being treated like I was somehow an inconvenience to them. I received this treatment from both the tailor and the salesman (though the salesman was trying somewhat to be attentive, to his credit). Nonetheless, I was fed up, told them to give me my suit back and I would take it to another Men's Wearhouse where hopefully I would receive better service.
The dressing room needed to be vacuumed, but the staff was nice and the clothes were in order I the shelves.
Men S Wearhouse is a US Clothing Store based in Carmel, Indiana. Men S Wearhouse is located at 14400 Clay Terrace Blvd Suite 130, Carmel, IN 46032, USA.
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