Like including the lack of attention to detail such as no notes about the meds my dog was on during the January exam-no calls about results of blood work-and lack of helpfulness that make me not trust this place. Where there is smoke,there is fire and with the lack of attention to detail on record keeping and dishonesty, no way would I trust my dog there-they simply don't put the dogs first and are in it for the money.
This place is overpriced. The ran extra and unauthorized tests to run up the bill. I had exams where the doctor didn't note what we talked about then forgot. I sent previous veterinary records the vet didn't even review. Although customer service was good during my initial visits, the last year the front office staff was rude and not helpful. Nobody ever called with lab results, I had to call them.
When I see inconsistencies, I am suspicious and this place is real good with marketing and putting on a front but I saw red flags.....
We have been taking our dog to Sherlock Bones since 2005. We took a 5 year sabbatical because we moved, but we were excited to return. The staff provides great care and knows us by name. We have boarded our dog, use the groomer on a regular basis (Allison is great), and have had surgery at Sherlock Bones. The staff always calls to check up after we visit. I really appreciate the care and love they show my pet.
I have been going to Sherlock Bones since 2013 when we got our first cat. When I got a puppy in 2015 I started bringing him here as well.
The staff is absolutely wonderful, especially Dr. Paul. My dog has had severe allergies in the past week that were progressively getting worse and worse. I called right before closing on Wednesday very concerned and Dr. Paul stayed after closing and waited for me to drive the 30 minutes to the office to treat Kingston.
The medicine he put him on has cleared everything up very quickly and he's doing much better. I can't say enough great things about the wonderful staff and will continue to drive out of the way to go to Sherlock Bones.
We have been going to Sherlock Bones since 2012 when we got our first puppy. Now we have two dogs and they love going to visit! We appreciate how wonderful they are with our furry family members.
I tried this vet clinic as my current vet was 30 minutes away and I wanted to find another place closer to home. Initially, I was very happy with the service. They get you in the door with a free exam but I have found that after that, it really felt like a money grab.
Very caring and warm toward our dog. Appreciate specific advice from vet.
Sherlock Bones is a US Veterinary Care based in Carmel, Indiana. Sherlock Bones is located at 1610 E 116th St, Carmel, IN 46032, USA.
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