Friendly and helpful staff. Large store with a great selection of items
Snooty clerk (my wife calls her grumpy)! When one clerk complimented my wife on the Orvis sweater she was wearing, another claimed it was not the same sweater, totally dismissing the compliment. Later, when this unfriendly clerk processed our exchange of a gift, she attempted to ring it first as a purchase so she would get credit for the sale and then a return of our gifts, which would have resulted in a refund to the gift giver our credit toward a future purchase, not a credit against our purchase.
I went to Orvis because I'm interested in learning to fly fish. I was promptly greeted by Jack, who taught me the basics in 5 mins on a practice rod. Jack then took the lesson outside with an actual rod and reel. I was absolutely amazed by the quality of customer service I received from Jack. Orvis is about 1.5 hours from where I live, but when I receive that level support I've got no problem making the drive! Thanks Jack!
If I could give this place more than 5 stars I would. The guys here are always willing to help you and your fly fishing experience. They have been helping me with tips and tricks for several months now. They offer schools and community fishing days.
Christmas shopping for family. Found some great stuff. Love their casual clothes.
Orvis is a US Clothing Store based in Carmel, Indiana. Orvis is located at 14250 Clay Terrace Blvd, Carmel, IN 46032, USA.
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